Living in Japan with LH

Step-by-Step Process for Moving Out

The general process for moving out includes the following steps:
“Notice of moving out,” “scheduling a move-out inspection,” “canceling utility contracts,” “moving and inspection,” and “security deposit settlement.” Let's go through each step in detail.

1. Notifying the Property Manager or Owner

Once you’ve decided to move out, notify the property management company or landlord as soon as possible—even if you haven’t finalized your exact moving date. Your rental contract likely includes a notice period (e.g., one month before moving out).
 

If you fail to give notice within the required time frame—such as giving only two weeks' notice when one month is required—you’ll usually be charged rent for the remaining days. To avoid unnecessary rent payments after you've already moved, be sure to contact them early.
 

Depending on the property, notification can sometimes be made by phone, while other cases require you to submit a written termination notice.
 

2. Scheduling the Move-Out Inspection

Before officially moving out, the landlord or a representative from the management company will inspect the property to check for any damage or missing fixtures compared to when you moved in.
 

While tenant attendance at the inspection is not mandatory, it is highly recommended. Being present allows you to discuss any damage on the spot and avoid being billed for repairs you’re not responsible for.
 

3. Canceling Utilities and Other Services

Make sure to cancel or transfer utility services such as water, electricity, and gas. Additionally, you may need to cancel or transfer other services such as internet, cable TV, and fire insurance.
 

Don’t forget to submit a moving-out notification (転出届) at your local city hall, and a mail forwarding request at the post office. These should be done within two weeks before or after your move.
 

For bulky trash disposal, be aware that collection dates may be limited, so make reservations in advance.
 

4. Moving and Final Inspection

While the move-out inspection doesn’t have to happen on the same day as your move, scheduling both on the same day is often more convenient—especially if your new residence is far away.
 

Keep in mind that inspections cannot be done while your belongings are still in the apartment. So it’s most efficient to schedule the inspection for the same day as your move.
 

If the inspection is held on moving day, you will typically return the keys at that time. Be sure to return all keys, including any for the mailbox, back door, or spare keys.
 

5. Security Deposit Settlement

The security deposit you paid at the start of your lease will be refunded after deducting the cost of any necessary repairs for damages beyond normal wear and tear. By law, the landlord is responsible for covering basic maintenance due to aging. However, if damage restoration costs exceed your deposit, you may be billed for the difference.
 

Cleaning costs are generally the landlord’s responsibility, but this may differ depending on the terms of your lease agreement. Some contracts include special clauses making the tenant responsible for cleaning costs.

You’ll usually be asked to provide your bank account information when submitting your move-out notice so that the deposit refund can be transferred.
The breakdown of your deposit refund is usually provided about two weeks after the move-out inspection, and the actual refund is typically sent within one month after moving out.

This article is designed to help you navigate the move-out process smoothly and avoid unexpected costs. Be sure to start early and follow each step carefully for a stress-free transition to your next home.